In the hotel industry, linen management is one of the key links to measure the quality of service. From bed sheets and quilt covers to towels and bath towels, these seemingly ordinary textiles actually carry the comfort experience and health protection of guests.
Today, let's explore those things in the hotel linen ratio, and see how the details highlight professionalism and quality.
What is the linen ratio?
Linen is a general term for bedding, towels, bath towels and other textiles in the hotel industry. The linen ratio refers to the reasonable allocation of various types of linen according to the number of rooms, occupancy rate, washing cycle and other factors to ensure that guests can enjoy clean, comfortable and hygienic linen services at any time.
The importance of proportioning of linen
Improve customer satisfaction
Imagine checking into a hotel and finding that your sheets are wrinkled and your towels smell bad. Reasonable linen ratio can ensure that the linen in each room is always in the best condition, so that guests feel the hotel's intentions and professionalism.
Optimize operating costs
Too much linen will lead to inventory overhang and capital occupancy, while too little may affect room turnover. Through accurate linen ratio, hotels can effectively control costs and maximize operational benefits while ensuring service quality.
Ensure health and safety
In the post-pandemic era, guests are more sensitive to hotel hygiene standards. Reasonable linen ratio can ensure the timely replacement and cleaning of linen, avoid cross contamination, and provide a healthy and safe accommodation environment for guests.
How to mix linen scientifically?
Number of rooms and occupancy rate
The number of rooms and the occupancy rate of the hotel are the basis of the linen ratio. In general, the greater the number of rooms and the higher the occupancy rate, the greater the amount of linen required. For example, for a room that owns100For a one-room hotel, it is recommended to configure linen in the following proportions:
Bed linen, duvet cover, pillowcase: at least in each room3Set to meet daily replacement and washing needs.
Towels, bath towels: at least in each room4Set to meet the use habits of different guests.
Floor towel: available in each room2-3Set to ensure that the bathroom floor is clean and dry.
Washing cycle and turnover rate
Washing cycle is one of the important factors affecting the proportion of linen. The hotel needs to arrange the washing schedule reasonably according to the material of the linen, the frequency of use and the efficiency of the washing equipment. In general, the washing cycle of linen should not exceed3Days to ensure the freshness and hygiene standards of the linen.
Seasons and visitor types
The demand for linen is also different in different seasons and tourist sources. For example, in the tourist season or the peak business season, the hotel occupancy rate will be significantly increased, at this time the need to appropriately increase the reserve of linen. For long-term guests, the hotel needs to provide more towels and bath towels to meet their daily use needs.
Tips for linen management
Regular inventory and update
The hotel should regularly check the linen, timely supplement the loss and damage of linen, to ensure that the quantity and quality of linen is always in the best condition.
Select quality suppliers
High-quality linen suppliers can not only provide high-quality linen products, but also give the hotel more support in terms of price and service. The hotel should establish a long-term and stable cooperative relationship with the supplier to jointly improve the management level of linen.
Strengthen staff training
Employees are the key performers of linen management. The hotel should regularly train the staff to ensure that they understand the classification, cleaning, disinfection and storage methods of linen, so as to improve the service life and management efficiency of linen.
Although the proportion of linen is a small link in hotel management, it can reflect the management level and service quality of the hotel. Through scientific and reasonable linen ratio, the hotel can not only provide comfortable and hygienic accommodation experience for the guests, but also stand out in the fierce market competition and win the reputation and loyalty of the guests.
